CLAIM: Bank branch required a client to kneel before teller behind plastic-covered counters


Netizens are circulating an old photo of a bank branch where a client is seen kneeling before a teller behind plastic-covered counters, without adequate explanation or context.

Security Bank has clarified that this was a photo from 2020, at the height of the Covid-19 outbreak, and is not the setup in its branches at present.

Social media users poked fun at the bank for having a “confessional setup,” or making clients kneel before tellers like penitents in a confessional.

One user who posted the photo on the “Bored Tambayan” Facebook group implied that the experience was like the moment before communion is distributed during Mass. 

The user captioned the photo with a modified response of Mass participants to the priest’s invitation to communion during the Liturgy of the Eucharist.

Contacted by PressOne.PH, Security bank said in a statement, “The circulating photo on social media was taken in 2020 at the height of the pandemic wherein IATF regulations mandated the strict compliance of social distancing in all areas.”

“The set-up has since been updated and the Bank continues to ensure the safety of all its customers,” the bank said.

The Bored Tambayan post has been engaged with more than 30,000 times and shared more than 18,300 times.

Engagement was further boosted when it was reposted by the PGAG comedy site’s Facebook account. That post was engaged with more than 7,000 times and shared more than 1,000 times.

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