Davao City has made available “teleconsultation” services to patients to minimize face-to-face contact with doctors amid the coronavirus disease (Covid-19) pandemic.

The Davao Central 911 Emergency Response Center has set-up a call center to facilitate phone call consultations for patients who cannot go to the hospital, the Philippine Information Agency said.

Patients can make a call from wherever they are to an emergency medical staff on duty or on-call doctors for free. Consultations cater to regular or non-Covid-related concerns but can also handle queries on a suspected infection.

Calls have averaged 200 a day, the city government said.

According to its website, Davao’s Central 911 is “equipped with state-of-the-art facilities and advanced resource equipment and tools, which are manned by highly-trained and competent personnel from units that serve for various emergency needs and concerns.”

Central 911 offers emergency calls answering point and dispatch, emergency medical services, urban search and rescue, and a fire auxiliary services. (Jojo Mangahis)