The Energy Regulatory Commission (ERC) said Meralco had agreed to correct or refund supposed “errors” in electric bills issued to consumers amid the Covid-19 lockdown.
ERC chief Agnes Devanadera said Meralco had committed to the Senate energy committee that it would not cut off power from households until Sept. 30.
“May maganda namang nangyari at kinalabasan dahil mismong ang presidente ng Meralco, si Atty. Rey Espinosa, ang nagsabi kung ano ang kanilang mga gagawin at ang isa diyan ay sisiguraduhin nila na may mga corrective measures sila (There was a favorable outcome because the president of Meralco himself, Atty. Rey Espinosa, mentioned what they will do and one of these is to ensure that they will adopt corrective measures),” she said in a Philippine Information Agency article.
Devanadera said electricity consumers would have received their corrected billing statements and that the refund for overpayments would be ready.
ERC said it was acting on more than 47,000 complaints not only against Meralco but also other utilities nationwide.
Meralco on June 15 begun offering customers to pay in installments power bills covering March, April and May. Jojo Mangahis