Image from City Garden Grand Hotel’s Facebook page.

The Department of Tourism (DOT) revoked the certificate of authority to operate of the City Garden Grand Hotel (CGGH) in Makati due to fraudulent solicitation of business.

This was the same hotel where the controversial death of flight attendant Christine Dacera happened. 

The DOT said that the CGGH was found to “have misrepresented itself to the public as being allowed to accommodate guests for leisure or staycation purposes despite being a quarantine facility.”

“The DOT… finds the CGGH in Makati City liable for the offense of gross and evident bad faith in dealing with clients/fraudulent solicitation of business or making any false, deceptive, or misleading claims or statements for the purpose of soliciting business from clients,” the DOT said in a statement.

The Tourism department explained that the case of Dacera, who was found unresponsive in a bathtub in the hotel on January 1 after celebrating New Year with her friends, is considered as evidence.

“The pieces of evidence showed that even prior to the incident and until now, the CGGH is marketing packages to accept leisure guests and never indicated that it is a quarantine hotel,” it said.

Several hotels in the country were repurposed as quarantine facilities for persons under investigation for the coronavirus disease 2019 (Covid-19) as aid to the challenging capacities of hospitals to accommodate Covid-19 patients. 

The hotel was also fined P10,000 and its DOT accreditation was suspended for six months.

Currently, only 15 accredited accommodation establishments (AEs) are allowed to operate in Metro Manila. Namely, the Grand Hyatt Hotel, Makati Shangri-La Hotel, Okada Manila Hotel, Shangri-La at the Fort, Nobu Hotel, Joy Nostalg Hotel and Suites Manila, EDSA Shangri-La Manila, Solaire Resort, Hyatt Regency City of Dreams, Nuwa Hotel City of Dreams, The Peninsula Manila, Aruga by Rockwell, Sheraton Manila Hotel, Hilton Manila and Hotel Okura Manila.

Other hotels are not allowed to operate as staycation facilities. 

“This is to reiterate that AEs repurposed as quarantine facilities cannot offer their rooms and facilities for leisure purposes.  At the same time, staycation hotels shall not be used for quarantine,” the DOT said. Ronald dela Cruz